Free shipping – Shop without worries
30 Days, No Stress – Returns made simple
These leather heel shoes are made with a premium leather upper, a slip-on design, and an ergonomic balance-focused construction.
All orders are processed within 1–2 business days. Shipping takes around 3–7 business days depending on your location.
Shipping is FREE on all orders.
Not satisfied with your purchase? You can return your items within 30 days, no questions asked.
If you place your order before 2:00 p.m., we’ll begin processing it the same business day. Orders are usually processed within 1–2 business days. After processing, shipping can take 3–7 business days. The total delivery to UK typically takes 4–9 business days.
Once your order has been dispatched, you’ll receive a confirmation email along with your tracking number, so you can follow your parcel’s progress at any time.
We currently deliver to United Kingdom only, with free standard shipping on all orders no minimum spend required. There are no additional import fees or taxes upon delivery.
We apologise for any delays that may occur due to factors beyond our control, such as holidays, customs inspections, or high seasonal demand. If your order has not arrived within the estimated delivery window, please allow an additional 3 business days before contacting our customer service team at info@jackandivy.com for an update.
If you’d like to return an item, please contact us at info@jackandivy.com within 30 days of delivery to start the return process.
Our team will review your request and provide you with detailed return instructions and the return address.
Returned items must be in their original condition unused, undamaged, with all tags attached and in the original packaging.
Please see our Refund Policy for more information.
Dear Customers, We offer you a wide range of secure payment methods. Here is an overview of the payment methods we accept:
